Support & Training
Australian-based Odoo support with comprehensive training programs to maximise your ERP investment.
Support Packages
Essential
$499/month
- Email Support
- Business Hours Response
- 5 Support Hours/Month
- Monthly Health Check
- Security Updates
Professional
Most Popular$999/month
- Email + Phone Support
- 4-Hour Response SLA
- 10 Support Hours/Month
- Weekly Health Checks
- Priority Bug Fixes
- Quarterly Training Session
Enterprise
$1,999/month
- Dedicated Account Manager
- 1-Hour Response SLA
- Unlimited Support Hours
- 24/7 Emergency Support
- Proactive Monitoring
- Unlimited Training
- Development Credits
Training Programs
User Training
Comprehensive training for end users covering:
- Daily operations and workflows
- Module-specific functionality
- Best practices and tips
- Common troubleshooting
Format: Remote or on-site sessions
Duration: 2-4 hours per module
Admin Training
Advanced training for system administrators:
- User and access management
- Configuration and settings
- Reporting and analytics
- Data import/export
Format: Remote or on-site sessions
Duration: 4-8 hours